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Community-Driven FAQs
Why can't an external memory card be used in the iXflash or iXflash Cube?
Typically, if you don’t see the iXflash App or you can’t perform the backup feature, then it could be that you haven’t downloaded the iXflash App from the App store. Simply type in iXflash in the Apple App store. When you see the iXflash App, download it, and when it’s complete, it should alleviate any issues.
How do we ensure quality?
As a professional storage device manufacturer, we've invested in advanced, specialized testing equipment to thoroughly evaluate every product we make. Each iXflash and iXflash Cube undergoes comprehensive inspections and strict quality control protocols to ensure consistent high performance and stability. This meticulous approach allows us to deliver a seamless, reliable experience that users can trust—free from unexpected issues or performance drops.
What is "Live Recording"?
The worst outcome for an iPhone or iPad user when they are taking pictures or videos is to run out of memory and get the dreaded “outLof Storage” notification from Apple. Due to the iPhone and iPad’s design, there is no way to insert a MicrosD card for more storage, sothe only options are to frantically delete older pictures and videos, remove high-capacity Apps, or just stop taking any more pictures orvideos, lf none of those solutions sound like a credible resolution, then there’s a 4th option, use the iXflash Live Recording feature.
When you take photos or record videos using iXflash’s live Recording feature, they are saved directly onto the iXflash device instead oftaking up any internal storage on your iPhone or iPad. This allows you to capture far more photos and videos without the fear of runningout of space. Additionally, the ixflash app's recording feature allows the user to switch between front and back cameras while filming andincludes a pause/resume function, enabling you to create a single, seamless video file instead of multiple clips. Plus,it has a dark mode tosave battery life and not disturb those around you when filming. Don’t let your iPhone or iPad’s storage limit prevent you fromcapturing every beautiful moment!
Whether you're a casual documenter of ife or a professional photographer, iXflash ofers a variety of storage capacities- including 32GB64GB,128GB,256GB.512GB.1TB,and 2TB-to meet your needs.
What does it mean to "charge & Backup"?
With the iXflash Cube, Your Backup Companion, if you know how to charge your smartphone or tablet, then you can also perform a back-up! Simply connect the iXflash Cube in between your charging adapter and the device’s charging cable, and then it will automatically back up all of your photos, videos, and more effortlessly.
With a user-friendly app interface, you merely setup once, and the rest is automatic. From then on, every time you charge your device, it automatically backs up your contact, photo, and video content. It’s so simple that all people, old and young, can use it with ease. Let iXflash Cube take care of your backup needs in the simplest way possible.